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Terms, privacy and refunds

The short, plain-language version of everything legal. Written to be read rather than skipped.

Last updated: 2026-09-11

Terms of service

X4K IPTV is a subscription that provides access to streaming content over the internet. You are buying access to a service for a fixed term, not a licence to any individual piece of content.

We are a streaming-service provider. We are not affiliated with, endorsed by or acting on behalf of any broadcaster, sports league, studio or channel owner.

Keep your credentials private. Sharing them pushes your line past its stream limit and locks you out of your own service; repeated sharing may lead to suspension without refund.

Each plan includes a stated number of simultaneous streams. You may save your credentials on as many devices as you like, but no more streams may play at once than your plan allows.

Broadcasting and retransmission law differs between countries. It is your responsibility to know what applies where you live, and to use the service for personal, private viewing only.

We target 99.9% availability but no internet service can promise uninterrupted delivery. Channels occasionally change source and are re-pointed as quickly as we can.

Subscriptions are paid in advance for the chosen term. Nothing renews automatically, no card is stored and no recurring charge is created.

Privacy policy

We collect the minimum needed to sell and support a subscription: your email address, the device type you told us about, and your order record. If you contact support we keep the conversation for context.

Payment is handled by our store's payment providers. Card numbers never reach this website and we neither see nor store them.

Our servers keep standard technical logs — IP address, timestamp and stream requested — used to run the service, diagnose faults and detect credential sharing.

We do not sell your personal data to anyone, in any circumstances, and we do not build advertising profiles.

This website uses functional cookies only; the live chat widget sets one so a conversation survives a page reload. There is no advertising or cross-site tracking here.

You can request a copy of your data, ask for it to be corrected or deleted, or object to how we use it. Write to contact@iptvservices.online from the address on your account and we will respond within 30 days.

Refund policy

The best way to avoid needing a refund is to test first. Ask us on WhatsApp for a trial line before you buy — it costs nothing and settles the question before any money moves.

We refund if your line cannot be activated at all and we cannot resolve it, if a fault on our side makes the service substantially unusable and support cannot fix it within a reasonable period, or if you were charged twice for the same order.

We do not refund after a line has been actively used for an extended period, where the problem is demonstrably on your side (an unstable connection, an ISP blocking streaming ports, or hardware that cannot handle the stream), or where the account was suspended for breaching the terms.

To request a refund, email contact@iptvservices.online from the address you ordered with, including your username and a short description of the problem and what you have already tried. We aim to decide within 3 working days.

Approved refunds go back to the original payment method and usually clear within 5 to 10 working days depending on your bank or provider.